Chow Sang Sang upholds the strictest standards to guarantee the quality of our jewellery. Each exquisite piece is handcrafted by our professional craftsmen, resulting in unique surface effects. Natural gemstones or accessories used in the jewellery may exhibit distinct shapes, colors or patterns. To ensure its enduring quality, we recommend the following measures for jewellery care.

Day-to-day care

- Do not wear jewellery while sleeping, exercising or doing housework. Impact against hard surfaces may deform its shape and damage the gem setting.

- Perfumes, cosmetics, household chemicals, detergents and even chlorinated pool water can damage your jewellery. Prevent your jewellery from coming into contact with these chemicals. Do not wear it when swimming or bathing.

Storage

- To prevent wear and tear or abrasion from other jewellery, store your jewellery in a fabric-lined pouch or box with separate compartments. At the time of purchase, all Chow Sang Sang jewellery is wrapped in a protective box, case or lined pouch. We recommend storing it in its original case or another suitably lined box or pouch after each use.

- To prevent knotting, close the clasps of chains before placing them in the jewellery box.

- Avoid exposing your jewellery to high temperature and damp environment.

Professional maintenance

- Professional cleaning and examination at one of our shops at least once a year is recommended.

- If the color of precious metal changes or the gem setting appears loose, please stop wearing your jewellery and bring it to our shop for examination and repair.

24 karat gold Jewellery

24 karat gold is a soft precious metal and its surface attracts dirt easily. We recommend the following guidelines for gold jewellery care.

1. Protect your gold jewellery from impacts with hard or sharp objects, as this may cause deformation or scratches.
2. Avoid wearing the gold jewellery with silver jewellery simultaneously. Silver is chemically active and can cause the gold surface to turn white after contact.
3. Chemicals in perfumes and cosmetics may react with gold surface and alter its color. Prevent your jewellery from contact with them.
4. The hardness of hard gold jewellery can be altered at high temperatures. Avoid exposing it to high temperatures such as near a fireplace, oven or heater.

24 karat gold sycee

Refined 24 karat gold ingot

Crafted gold ingots feature unique designs and are filled with boundless blessings, making them the perfect gifts as "lucky money". To ensure the longevity of this precious blessing, here are some care tips.

Scratches can easily occur on their surface with direct contact. At the time of purchase, Chow Sang Sang refined gold ingot is wrapped in a specially designed protective case. We recommend placing the gold ingot in its original protective case for storage and appreciation at all times, and preventing direct contact with the gold ingot.

1. Avoid wearing jewellery made of different metals simultaneously since this may cause scratches or colour alterations.
2. For maintenance, soak your platinum jewellery in mild soapy water and brush lightly with a soft brush. Then pat dry with a soft, lint-free cloth.
3. At the time of purchase, all Chow Sang Sang jewellery is wrapped in a protective box, case or lined pouch. We recommend that you store it in its original case or another suitably lined box or pouch after each usage.

1. The surface of Karat gold jewellery is polished and electroplated to enhance colour and shine. To maintain the jewellery in good condition and prevent oxidization, avoid wearing, stacking, or storing in extreme temperatures or damp environments since this may cause scratches or colour alterations.
2. For maintenance, soak your Karat gold jewellery in mild soapy water and brush lightly with a soft brush. Then pat dry with a soft, lint-free cloth.
3. At the time of purchase, all Chow Sang Sang jewellery is wrapped in a protective box, case or lined pouch. We recommend that you store it in its original case or another suitably lined box or pouch after each usage.

1. For cleaning, rinse your silver jewellery with clear water and wipe it dry with a soft cloth, but avoid using anti-oxidation cloths.
2. Storing silver jewellery with a bag of desiccants can help prevent oxidation.