Contact Chow Sang Sang in Hong Kong Grand Tower, your Official Rolex Retailer

To ensure the precision and reliability of its timepieces, Rolex submits each watch, after assembly, to a stringent series of tests. All new Rolex watches purchased from one of the brand's Official Retailers come with a five-year international guarantee. When you buy a Rolex, the Official Retailer fills out and dates the Rolex guarantee card, which certifies your watch's authenticity.

Through Chow Sang Sang you can access the worldwide network of Rolex-trained watchmakers. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.