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Personalised Jewellery Service


Personalised Jewellery Store

Personalisation Service

Created by you, crafted by us

One-on-one Consultation

Get expert advice on styles, diamonds and more

Diamonds that Suit Your Budget

Choose our impeccable Infini Love Diamonds or radiant Handpick Diamonds

Uniquely Yours

Add your birthstones and customise your packaging

Book to Enjoy
Exclusive Offers

Make reservation to visit us.
Personalise your jewellery with surprises now

Get Creative With Our Collections

Engagement rings

Wedding bands

Earrings

Necklaces/ Pendants

Popular Styles

Fall in Love in 5 Easy Steps

Step 1

Choose usage

Step 2

Choose your preferred style

Step 3

Choose your favourite diamond

Step 4

Choose material or craftsmanship for your jewellery

Step 5

Personalise your jewellery with love and romance

Frequently Asked Questions

What is Promessa Personalised Jewellery Service?

Promessa Personalised Jewellery Service lets you and your loved one create personalised rings and diamond jewellery. Choose your own style, diamond, metal and custom engraving. Let your heart and your imagination be your guide!

What jewellery is available for personalisation?

We are pleased to offer personalised engagement rings, wedding bands, necklaces and earrings.

What size diamonds are available?

You can personalise your jewellery with diamonds ranging from 0.30 to 5 carats, depending on the styles you choose.

How much shall I budget for personalised diamond jewellery?

The price depends on your preferences. To cater your different budget needs, we offer a choice between impeccably cut Infini Love Diamonds or dazzling Chow Sang Sang Handpicks.

When will my personalised engagement rings/ wedding bands be ready?

Whether it’s a spontaneous proposal or a long-awaited engagement, we strive to have your personalised creation ready at the soonest. Some engagement rings can be personalised in 5-12 days*, and certain wedding bands can be ready in just 20 days*. Please enquire with your Promessa Consultant for details.

*Production lead time varies depending on your chosen style.

What are the key criteria when choosing a diamond?

There are 4 key criteria: cut, colour, clarity and carat – as known as “the 4Cs of diamond”. Find out more about the 4Cs.

How to pick a brilliant diamond?

Both cut and clarity determine diamond brilliance, which cut is the only factor that can be influenced by the craftsman, to brings the greatest brilliance of a diamond.

To choose the diamond that’s perfect for you, book an appointment with a Promessa Consultant.

Besides engraving, how else can I add a personal touch to our rings?

You can add your destined birthstones to your rings to celebrate the hand of Fate that has brought you together.

Will my ring become discolored over time?

Our 18K rings are crafted using Real Multi-tone, a technique that imbues layers of gold with colour before fusing them together—ensuring rich, even colour from surface to core. This complex technique ensures your ring will stand the test of time. Any minor scratches can be polished away to restore your ring’s beauty. Simply visit any of our stores for inspection, cleaning and repairs.

How do I measure for ring size?

Promessa offers a measurement card that lets you accurately measure for the correct ring size.

What if I ordered an engagement ring in the wrong size?

We offer a ring resizing service (applicable to certain styles). Please enquire with your Promessa Consultant for details.

How should I clean my diamond jewellery?

Oil can reduce a diamond’s brilliance by sticking to the surface. For daily cleaning, soak your diamonds in a diluted solution of detergent and water, gently clean with a soft brush and gently pat dry with a soft cloth. If fluff gets caught on the setting, dislodge carefully with a gentle wiping motion to avoid damaging the setting.

Visit our stores regularly for inspection, cleaning and repairs.

How should I care for my diamond jewellery?

To avoid accidentally damaging the setting, do not wear your diamond jewellery while exercising or sleeping. After wearing, store your diamond jewellery separately in a protective box or velvet bag to avoid impact with hard objects.

Visit our stores regularly for inspection, cleaning and repairs.

Precise laser
engraving
Complimentary
birthstone setting
Tailored to your
schedule
Brilliance at any
budget
80 years plus of
heartfelt artistry

Reserve a visit

Promessa Personalised Jewellery Store
Chow Sang Sang Bridal Store

Book your appointment to enjoy exclusive gifts and surprises

Welcome Gift

Book now to enjoy these gifts

Get Promessa Card Holder (1 pair) after your consultation.

Enjoy Exclusive Reward* with a single net spending of specified amount.

Book now to enjoy the gift

Get a Promessa tote bag after your consultation.

Enjoy Exclusive Reward* upon purchase of designated wedding rings.

Welcome Gift

Promessa Card Holders (1 pair)

Promessa tote bag

Exclusive Reward*

Exclusive Wedding Coupon Pack (1 set)

Exclusive Reward:

* Redeem a set of exclusive wedding coupon pack upon purchase of selected wedding ring, while stock last.

* Prestige member offer can be used at the same time and but cannot be used in conjunction with other promotional offers.

* Terms and conditions apply.

Book Now

Promessa Personalised Jewellery Service

Book your appointment now. Our team will contact you to confirm details within 2 business days.

Promessa Personalised Jewellery Store

Shops L314 and L315 on Level 3, The ONE,
100 Nathan Road, Tsim Sha Tsui, Kowloon
11:30 - 20:30
+852 2573 9399

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Remarks

Remarks:

  • - This promotion is only applicable to customers who book a consultation for the first time.
  • - Welcome gift and Exclusive Rewards are limited.
  • - Photos of Welcome gift and Exclusive Rewards are for reference only.
  • - This promotion is only available at Promessa Personalised Jewellery store (excluding stores in Mainland China and Macau).
  • - Terms and conditions apply to this promotion.
  • - In case of any disputes, Chow Sang Sang Holdings International Limited reserves the right of final decision.

By clicking the “Reserve” button below, you acknowledge that you are making a reservation and confirm that you have read and agreed to the Privacy Policy of Chow Sang Sang.

Promessa Personalised Jewellery Store
Grand Opening at The ONE, Tsim Sha Tsui

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Phone
2573 9399

Signal
9436 8851

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